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Introduction

FreeSWITCH is an open-source telephony platform designed to route and manage real-time communication sessions. It is used to build powerful voice, video, and messaging applications, making it an ideal solution for businesses, telecom companies, and developers building communication services.

What is FreeSWITCH?

FreeSWITCH serves as a softswitch (software switch), handling the management and routing of multimedia communication, including:

  • Voice over IP (VoIP) for making and receiving phone calls.
  • Video conferencing to enable remote meetings.
  • Text messaging and chat capabilities.
  • Interactive Voice Response (IVR) systems for automated phone menus.

FreeSWITCH acts as a bridge between various telephony protocols and services, allowing different communication technologies to work together seamlessly. Whether you're integrating with legacy phone systems, VoIP solutions, or modern cloud-based communication services, FreeSWITCH provides a flexible and scalable platform to handle it all.

Purpose of FreeSWITCH

The core purpose of FreeSWITCH is to:

  1. Enable real-time communication via multiple protocols like SIP (Session Initiation Protocol) and WebRTC.
  2. Facilitate call routing, call control, and media streaming, whether for small businesses or large enterprise systems.
  3. Build custom communication applications, from simple voicemail systems to complex IVR systems, call centers, or conference bridges.

Key Features

  • Highly Scalable: Suitable for small setups and large distributed systems.
  • Protocol Support: Works with SIP, H.323, WebRTC, and other telephony protocols.
  • Modular Architecture: Extensible with plugins for specific functionalities.
  • Media Handling: Capable of handling voice, video, and messaging.
  • Cross-platform: Can be deployed on various operating systems, including Linux, Windows, and macOS.

With FreeSWITCH, developers can create everything from a simple PBX system to complex, high-volume telecommunications systems, all within a single open-source platform.